Clean Edge Electrical is a licensed electrical contractor operating across South East Queensland, Australia. We provide residential and commercial electrical services including installations, fit-outs, air conditioning, EV charging and more.
We are committed to protecting your personal information and handling it responsibly in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
When you contact us, request a quote, or engage our services, we may collect the following personal information:
We only collect information that is necessary to provide our services. You are not required to provide personal information to browse our website, but we cannot provide a quote or carry out work without it.
We use the information you provide to:
We will not use your information for unrelated marketing without your consent.
We may run advertising campaigns on Facebook and Instagram using Meta Lead Forms. If you submit your details through one of these forms, the information is collected by Meta (Meta Platforms, Inc.) and shared with us.
Information collected through Meta Lead Forms is subject to both this Privacy Policy and Meta's Privacy Policy. We use the information collected to contact you about your enquiry and provide a quote.
We have a Meta Pixel installed on our website. This allows Meta to track page visits and form submissions to measure the effectiveness of our advertising. No personally identifiable information is shared with Meta through the Pixel beyond what you voluntarily provide.
Our website uses third-party analytics tools including Google Analytics and the Meta Pixel. These tools use cookies — small text files stored on your device — to collect non-identifiable information about how visitors use our site, such as:
This data helps us understand how our website is performing and improve our online presence. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can manage your Meta ad preferences at facebook.com/ads/preferences.
Your personal information is stored securely using reputable cloud-based business software. We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification or disclosure.
Our team members only access your information when it is necessary to provide our services. We do not store payment card details — all payments are processed by secure third-party providers.
If you provided information that is no longer needed and we are not required by law to retain it, we will take reasonable steps to delete or de-identify it.
To operate our business effectively, we use the following third-party services that may handle your personal information:
Each of these providers has their own privacy policy and handles your data in accordance with their terms. We only share information with these services to the extent necessary to provide our services to you.
We will not sell, rent or trade your personal information to third parties. We may disclose your information in the following limited circumstances:
Under the Australian Privacy Act, you have the right to:
To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe.
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
We may update this Privacy Policy from time to time to reflect changes in our business or legal obligations. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy or how we handle your personal information, please get in touch: